Collection Executive / Officer

We are seeking a proactive and detail-oriented Collection Executive/Officer to join our finance team. The ideal candidate will be responsible for managing and reducing accounts receivable delinquency, ensuring timely collection of payments, and maintaining positive relationships with clients. This role involves working closely with clients to resolve payment issues, negotiating payment plans, and implementing effective collection strategies. You will play a crucial role in maintaining the company's cash flow and financial health.

Responsibilities:
- Monitor accounts receivable aging and identify overdue accounts.
- Initiate contact with clients via phone, email, and other channels to discuss outstanding balances.
- Negotiate payment arrangements and settlement terms with clients.
- Resolve billing discrepancies and customer queries related to payments.
- Maintain accurate records of all collection activities and client communications.
- Collaborate with sales and accounting teams to ensure smooth invoicing and payment processes.
- Prepare regular reports on collection status and aging analysis.
- Implement and refine collection strategies to improve efficiency and reduce bad debt.
- Ensure compliance with company policies and relevant regulations.