Collection Head

Role Summary:
We are seeking an experienced and strategic Collection Head to lead and optimize our collections operations within the Iron & Steel industry. The ideal candidate will be responsible for developing and implementing effective collection strategies to minimize outstanding receivables, improve cash flow, and maintain strong customer relationships. This role requires a deep understanding of financial regulations, credit management, and a proven track record in leading collection teams.

Key Responsibilities:
- Develop, implement, and monitor collection strategies to ensure timely recovery of outstanding debts.
- Lead, train, and manage a team of collection specialists, setting performance goals and conducting regular reviews.
- Analyze accounts receivable aging reports and identify high-risk accounts for proactive intervention.
- Negotiate payment plans and settlements with customers while adhering to company policies and legal requirements.
- Collaborate with the sales, finance, and legal departments to resolve disputes and address credit-related issues.
- Ensure compliance with all relevant laws and regulations pertaining to debt collection.
- Implement and utilize collection software and technologies to enhance efficiency and reporting.
- Prepare regular reports on collection performance, key metrics, and forecasts for senior management.
- Identify opportunities for process improvement and implement best practices in collections management.
- Manage relationships with external collection agencies when necessary.