Commis (Commi 1 / 2 / 3) (2-3 Yrs) | Noida
Indian Railway Catering and Tourism Corporation (IRCTC)Job Highlights
Required Skills
Job Description
We are seeking a motivated and detail-oriented Commis (Commi 1 / 2 / 3) to join our dynamic team in Noida. This role is ideal for a professional with 2-3 years of experience and an MBA/PGDM, looking to contribute to the operational excellence of India's leading railway service provider. You will be involved in various aspects of catering and service management, ensuring high standards of quality and customer satisfaction.
Key Responsibilities:
- Assist in the planning and execution of catering services for various train services and stations.
- Monitor inventory levels, manage stock rotation, and ensure efficient utilization of resources.
- Support in maintaining hygiene and safety standards in all food handling and preparation areas.
- Collaborate with cross-functional teams to ensure smooth operations and timely delivery of services.
- Analyze operational data to identify areas for improvement and cost optimization.
- Contribute to the development and implementation of new service strategies.
- Handle customer feedback and ensure prompt resolution of service-related issues.
About Indian Railway Catering and Tourism Corporation (IRCTC)
Indian Railway Catering and Tourism Corporation (IRCTC) is a public sector enterprise under the Ministry of Railways, Government of India. Established in 1999, IRCTC operates as the tourism, catering, and online ticketing arm of the Indian Railways. It is responsible for providing a wide range of services to railway passengers, including catering, hospitality, and tourism packages. IRCTC is one of the largest e-commerce and entertainment platforms in India, handling millions of transactions daily for train tickets and other travel-related services.
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