CRM Architect

UPL Limited
Applicants0
Posted3 months ago

Job Highlights

Experience2 - 5 Yrs
Salary10-11 LPA
LocationBangalore
Work ModelOnsite
RoleCRM Architect
Openings3
EmploymentPart-Time
EducationMCA

Required Skills

CRM Platform Expertise (Salesforce, Microsoft Dynamics)Solution Design & ArchitectureData Modeling & ManagementWorkflow AutomationAPI IntegrationUnderstanding of Agricultural Business ProcessesStakeholder ManagementProblem-SolvingCommunication SkillsTeam CollaborationB.Sc. in Computer Science, Information Technology, or related field

Job Description

Role Summary: We are seeking a skilled CRM Architect with a Bachelor of Science degree and 3-6 years of experience to design, develop, and implement robust CRM solutions for our agricultural business operations in India. You will play a crucial role in optimizing our customer relationship management processes, ensuring seamless integration with other business systems, and driving data-driven decision-making.

Key Responsibilities:

  • Design and architect scalable and efficient CRM solutions, aligning with business requirements and future growth strategies.
  • Lead the implementation and customization of CRM platforms (e.g., Salesforce, Microsoft Dynamics) to meet specific agricultural business needs.
  • Develop and maintain data models, workflows, and automation rules within the CRM system.
  • Collaborate with cross-functional teams (Sales, Marketing, IT, Operations) to gather requirements and ensure successful CRM adoption.
  • Provide technical guidance and mentorship to CRM administrators and developers.
  • Ensure data integrity, security, and compliance within the CRM environment.
  • Troubleshoot and resolve complex CRM-related issues.
  • Stay updated with the latest CRM technologies and best practices relevant to the agriculture industry.

About UPL Limited

UPL Limited is a global provider of sustainable agriculture products and solutions. Founded in 1969, UPL is one of the largest agrochemical companies in India and a leading player in the global crop protection market. The company offers a wide range of products including insecticides, fungicides, herbicides, and plant growth regulators, as well as seeds and post-harvest solutions. UPL is committed to driving agricultural transformation through innovation and sustainability, aiming to make every food product more sustainable.

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