CRM Architect (M.Tech Required) - Delhi

We are seeking a talented and motivated CRM Architect with 1-2 years of experience and a Master's degree (M.Tech) to join our dynamic team in Delhi. As a CRM Architect, you will play a crucial role in designing, developing, and implementing our Customer Relationship Management systems to enhance customer engagement and streamline business processes within the beverage industry. This is an excellent opportunity for a recent M.Tech graduate with a passion for CRM technologies to kick-start their career in a growing company.

Key Responsibilities:

- Collaborate with stakeholders to understand business requirements and translate them into technical CRM solutions.
- Design and configure CRM platforms (e.g., Salesforce, Microsoft Dynamics) to meet business needs, including data models, workflows, and automation.
- Develop and implement custom CRM solutions and integrations with other business systems.
- Ensure data integrity and security within the CRM system.
- Provide technical support and troubleshooting for CRM-related issues.
- Stay updated with the latest CRM trends and best practices.
- Assist in user training and documentation.
- Contribute to the continuous improvement of our CRM strategy.