Customer Onboarding - Non Voice | LLB Professionals | Indore
OYO RoomsJob Highlights
Required Skills
Job Description
Role Summary:
We are seeking a detail-oriented and legally inclined individual to join our team as a Customer Onboarding Specialist. In this non-voice role, you will be responsible for ensuring a smooth and compliant onboarding process for new clients and partners. Your legal background will be invaluable in understanding and implementing contractual obligations and ensuring adherence to company policies. This is an excellent opportunity for recent LLB graduates to gain practical experience in a fast-paced hospitality sector.
Key Responsibilities:
- Review and process customer and partner documentation to ensure accuracy and completeness.
- Verify legal and contractual compliance for all onboarding activities.
- Communicate with internal teams and external stakeholders via email and internal messaging platforms to gather necessary information and resolve discrepancies.
- Maintain organized and up-to-date records of all onboarding processes.
- Assist in the resolution of onboarding-related queries, ensuring timely and effective solutions.
- Identify and escalate any potential legal or compliance issues to the relevant departments.
- Support the development and refinement of onboarding procedures and documentation.
- Ensure all onboarding activities align with OYO's brand standards and legal frameworks.
About OYO Rooms
OYO Rooms is a leading Indian hospitality company, founded in 2013 by Ritesh Agarwal. It started as a platform to help people find budget-friendly hotel rooms and has since expanded to become one of the world's largest hotel chains. OYO offers a wide range of accommodations, from budget hotels to premium living spaces, in various cities across India and internationally. The company focuses on leveraging technology to enhance the guest experience and provide value to its hotel partners.
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