Desktop Engineer - Food Processing (3-5 Yrs Exp)

Nestle India Ltd.
Applicants0
Posted12 days ago

Job Highlights

Experience3 - 5 Yrs
Salary3-9 LPA
LocationChennai
Work ModelHybrid
RoleDesktop Engineer
Openings3
EmploymentInternship
EducationB.Tech/B.E.

Required Skills

Windows 10/11 AdministrationMicrosoft Office Suite (365)Active Directory ManagementHardware Troubleshooting (PCs, Laptops, Peripherals)Software Installation & ConfigurationBasic Networking Concepts (TCP/IP, DNS, DHCP)IT Support & HelpdeskProblem-SolvingCommunication SkillsTime ManagementCustomer Service OrientationBasic understanding of ITIL principles

Job Description

Role Summary:
We are seeking a proactive and technically proficient Desktop Engineer with 3-5 years of experience to join our IT team in Chennai. The ideal candidate will possess a BBA/BBM degree and will be responsible for the installation, configuration, maintenance, and troubleshooting of desktop hardware and software systems. This role is crucial in ensuring the smooth operation of IT infrastructure supporting our food processing operations.

Key Responsibilities:

- Install, configure, and upgrade operating systems (Windows, macOS) and application software on desktop computers and laptops.
- Provide technical support and troubleshooting for hardware, software, and network issues reported by end-users.
- Manage user accounts, permissions, and access rights within the Active Directory environment.
- Perform regular system maintenance, including updates, patches, and security configurations.
- Diagnose and resolve hardware failures, including PCs, printers, scanners, and other peripherals.
- Assist in the deployment and management of new hardware and software.
- Document IT procedures, troubleshooting steps, and system configurations.
- Collaborate with other IT team members to resolve complex technical issues.
- Ensure compliance with company IT policies and security standards.
- Support IT asset management, including inventory tracking and disposal.

About Nestle India Ltd.

Nestlé India is a subsidiary of Nestlé S.A., a global leader in nutrition, health, and wellness. Established in 1961, Nestlé India has grown to become one of the country's leading food and beverage companies, committed to 'Good Food, Good Life'. With a strong presence across India, the company manufactures and markets a wide range of high-quality products, including Maggi, KitKat, Nescafe, and Cerelac, contributing significantly to the Indian food processing sector. Nestlé India focuses on sustainable practices and community development initiatives.

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