Documentation Executive Job Opportunity - Financial Services (3-5 Yrs)

Paytm
Applicants0
Postedabout 9 hours ago

Job Highlights

Experience3 - 5 Yrs
Salary2-9 LPA
LocationChennai
Work ModelRemote
RoleDocumentation Executive
Openings2
EmploymentContract
EducationB.A

Required Skills

Technical WritingContent CreationInformation ArchitectureUser Experience (UX) WritingVisual DesignProficiency in Documentation Tools (e.g., MadCap Flare, Confluence, GitBook)Adobe Creative Suite (Illustrator, Photoshop)Strong Communication Skills (Written and Verbal)Attention to DetailProblem-SolvingCollaborationUnderstanding of Financial Services Industry

Job Description

We are seeking a creative and detail-oriented Documentation Executive with 3-5 years of experience to join our growing team in Chennai. As a Documentation Executive, you will play a crucial role in creating, maintaining, and improving our product documentation, user guides, and technical content. This role is ideal for a B.Des graduate who can translate complex technical information into clear, concise, and visually appealing content for diverse audiences within the financial services sector.

Key Responsibilities:
- Develop and maintain comprehensive documentation, including user manuals, API guides, release notes, and internal process documents.
- Collaborate with product managers, engineers, and designers to understand product features and functionalities.
- Create visual aids, diagrams, and infographics to enhance the clarity and usability of documentation.
- Ensure documentation adheres to company style guides and industry best practices.
- Manage the documentation lifecycle, including planning, drafting, reviewing, publishing, and updating content.
- Gather feedback from users and internal teams to identify areas for documentation improvement.
- Translate technical specifications and complex concepts into user-friendly language.
- Organize and maintain a central repository of all documentation.

About Paytm

Paytm is India's leading digital payments and financial services company. Founded in 2010, it started as a mobile recharge and utility bill payment platform. Over the years, it has expanded its offerings to include a comprehensive suite of financial services such as digital wallets, banking, investments, insurance, and lending. Paytm aims to empower Indians with financial inclusion by providing easy-to-use, secure, and accessible digital financial solutions.

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