eCommerce Executive
ITC LimitedJob Highlights
Required Skills
Job Description
Role Summary: The eCommerce Executive will be responsible for managing and optimizing ITC's online sales channels, driving growth and ensuring a seamless customer experience across various e-commerce platforms. This role requires a strategic thinker with a strong understanding of the digital landscape and the FMCG sector in India.
Key Responsibilities:
- • Develop and execute e-commerce strategies to achieve sales targets and market share growth for ITC's FMCG brands.
- • Manage relationships with e-commerce platforms (e.g., Amazon India, Flipkart, BigBasket) and online retailers.
- • Optimize product listings, content, and pricing to enhance visibility and conversion rates.
- • Analyze sales data, website traffic, and customer behavior to identify trends and opportunities for improvement.
- • Collaborate with marketing, sales, and supply chain teams to ensure effective campaign execution and inventory management.
- • Monitor competitor activities and market trends in the Indian e-commerce space.
- • Manage online advertising campaigns and promotions to drive traffic and sales.
- • Ensure a high level of customer satisfaction through prompt issue resolution and excellent online service.
About ITC Limited
ITC Limited is a diversified conglomerate in India with a leading presence in Fast Moving Consumer Goods (FMCG), Hotels, Paperboards & Packaging, Agri-Business and Information Technology. Established in 1910, ITC has grown to become one of India's most respected and valuable companies. Its FMCG portfolio spans categories like Foods, Personal Care, Stationery, Safety Matches and Agarbattis, with iconic brands such as Aashirvaad, Sunfeast, Bingo!, Classmate, and Engage. ITC is committed to sustainable business practices and has a strong focus on rural development and environmental stewardship.
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