eCommerce Executive
Fabindia Overseas Private LimitedJob Highlights
Required Skills
Job Description
Role Summary: We are seeking an experienced and legally-minded eCommerce Executive to join our dynamic team in Thiruvananthapuram. This role is crucial for managing and optimizing our online sales channels, ensuring compliance with all relevant e-commerce regulations and policies. The ideal candidate will leverage their understanding of legal frameworks and e-commerce operations to drive sales growth and enhance customer experience. This position is suitable for individuals with 2-4 years of experience and an LLB degree.
Key Responsibilities:
* Oversee and manage the day-to-day operations of the company's e-commerce platforms, including product listings, inventory management, and order fulfillment.
* Develop and implement e-commerce strategies to increase online sales, customer acquisition, and customer retention.
* Analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
* Ensure all online content, product descriptions, and marketing materials are accurate, compliant with advertising standards, and adhere to intellectual property laws.
* Monitor and ensure compliance with e-commerce laws, consumer protection regulations, data privacy laws (like GDPR if applicable to international sales), and company policies.
* Collaborate with marketing, IT, and customer service teams to ensure a seamless online customer journey.
* Manage online payment gateways and ensure secure transaction processes.
* Handle customer inquiries and resolve issues related to online orders and product information, with a keen eye for detail and legal implications.
* Stay updated on the latest e-commerce trends, technologies, and legal developments affecting online retail in India.
About Fabindia Overseas Private Limited
Fabindia is a well-known Indian retail chain that sells ethnic apparel, home furnishings, and organic foods. It was founded in 1960 by John Bissell, an American textile exporter, with the aim of bringing Indian textiles to the world. Over the decades, Fabindia has evolved into a significant player in the Indian retail landscape, championing traditional Indian crafts and artisans. The company works with over 40,000 artisans across India, promoting sustainable practices and preserving traditional weaving and handicraft techniques. Fabindia has a strong presence across India with numerous stores and a growing online presence.
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