eCommerce Executive - Diploma Professionals (2-4 Yrs)

Role Summary:
We are seeking a dynamic and detail-oriented eCommerce Executive with 2-4 years of experience and a Diploma in a relevant field to join our team in Kolkata. The ideal candidate will be responsible for managing and optimizing our online sales channels, ensuring a seamless customer experience, and driving revenue growth through effective eCommerce strategies.

Key Responsibilities:
- Manage day-to-day operations of the company's e-commerce platforms, including product listing, inventory management, and order processing.
- Monitor and analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
- Implement and execute digital marketing campaigns across various channels (e.g., social media, email marketing, paid advertising) to drive traffic and conversions.
- Collaborate with the marketing and sales teams to ensure consistent brand messaging and promotional activities.
- Optimize product descriptions, images, and pricing to enhance customer engagement and sales.
- Handle customer inquiries and resolve issues promptly to ensure high customer satisfaction.
- Stay updated with the latest e-commerce trends, technologies, and best practices.
- Prepare regular reports on e-commerce performance, sales, and marketing campaign effectiveness.