eCommerce Manager | B.Tech/B.E. Professionals | Thiruvananthapuram
TCS (Tata Consultancy Services)Job Highlights
Required Skills
Job Description
Role Summary: We are seeking a motivated and detail-oriented eCommerce Manager with 1-2 years of experience to join our dynamic team in Thiruvananthapuram. This role is ideal for B.Tech/B.E. graduates looking to kickstart their career in managing and optimizing online sales channels within the IT services sector. You will be instrumental in driving online revenue growth and enhancing the customer experience across our digital platforms.
Key Responsibilities:
- Manage and oversee the day-to-day operations of our eCommerce platform(s).
- Collaborate with marketing teams to develop and implement online sales strategies and campaigns.
- Analyze website traffic, sales data, and customer behavior to identify areas for improvement and growth.
- Ensure product listings are accurate, optimized for search engines (SEO), and visually appealing.
- Monitor inventory levels and coordinate with relevant departments to prevent stockouts.
- Provide excellent customer service and resolve any issues or complaints related to online orders.
- Stay updated with the latest eCommerce trends, technologies, and best practices.
About TCS (Tata Consultancy Services)
Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company headquartered in Mumbai. It is a part of the Tata Group and operates in 149 locations across 46 countries. TCS offers a wide range of IT services, including application development, testing, business intelligence, cloud computing, and digital transformation. The company is known for its strong focus on innovation and its commitment to delivering high-quality solutions to its clients.
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