Front Office Executive
Air IndiaApplicants0
Postedabout 1 month ago
Job Highlights
Experience0 - 5 Yrs
SalaryUndisclosed
LocationLudhiana
Work ModelHybrid
RoleFront Office
Openings1
EmploymentInternship
EducationB.B.A/ B.M.S
Required Skills
Excellent Communication Skills (Verbal and Written)Customer Service OrientationProfessional DemeanorInterpersonal SkillsTime ManagementOrganizational SkillsProficiency in MS Office Suite (Word, Excel, Outlook)Basic knowledge of aviation industry preferredMultitasking AbilityProblem-Solving SkillsAdaptability
Job Description
Role Summary: The Front Office Executive will be the first point of contact for visitors and clients at our India-based office. This role is crucial in creating a positive and welcoming impression of Air India. You will manage the reception area, handle inquiries, and provide administrative support to ensure smooth daily operations.
Key Responsibilities:
- Greet and welcome guests in a professional and friendly manner.
- Answer and direct phone calls, manage switchboard operations.
- Handle incoming and outgoing mail and deliveries.
- Manage visitor logs and ensure security protocols are followed.
- Provide administrative support, including scheduling appointments, managing meeting rooms, and preparing documents.
- Maintain the reception area, ensuring it is clean, tidy, and well-presented.
- Assist with travel arrangements and other logistical support as needed.
- Handle basic inquiries from customers and provide information about airline services.
About Air India
Air India is the flag carrier airline of India and is owned by Tata Sons. It is the second-largest domestic airline in India after IndiGo. It operates a fleet of Airbus and Boeing aircraft serving 100+ domestic and international destinations. Air India has been a symbol of Indian aviation for decades, connecting the nation and the world.
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