Front Office & Guest Services - Other

Role Summary: The Front Office & Guest Services role is crucial for maintaining a welcoming and efficient reception area, ensuring a positive first impression for all visitors, clients, and employees. This position involves managing the front desk operations, providing administrative support, and coordinating guest experiences.

Key Responsibilities:
- Greet and welcome visitors, clients, and employees in a professional and courteous manner.
- Direct visitors to the appropriate person or department.
- Manage the main reception area, ensuring it is tidy, presentable, and well-stocked with necessary materials.
- Answer and direct incoming phone calls, take messages, and handle inquiries.
- Manage incoming and outgoing mail and courier services.
- Schedule and manage meeting room bookings.
- Provide administrative support, including photocopying, scanning, and data entry.
- Assist with coordinating visitor access and security procedures.
- Handle basic guest requests and provide information about the company and its services.
- Maintain a log of visitors and deliveries.
- Liaise with internal departments to ensure smooth operations.
- Assist with event coordination and support as needed.