Front Office Manager (1-3 Yrs) | Thiruvananthapuram

Role Summary: We are seeking a dedicated and organized Front Office Manager with 1-3 years of experience and a Diploma to oversee the efficient operation of our hospital's front desk. The ideal candidate will be responsible for managing patient reception, appointments, and administrative tasks, ensuring a positive and welcoming experience for all patients and visitors.

Key Responsibilities:

- Manage daily front office operations, including patient registration, appointment scheduling, and check-in/check-out procedures.

- Greet and assist patients and visitors, providing information and directing them appropriately.

- Handle incoming calls, emails, and inquiries in a professional and timely manner.

- Maintain patient records and ensure data accuracy and confidentiality.

- Coordinate with medical staff and departments to ensure smooth patient flow.

- Manage petty cash, billing inquiries, and payment collection.

- Supervise and train front office staff, ensuring adherence to hospital policies and procedures.

- Ensure the reception area is clean, organized, and presentable.