Front Office Manager

Role Summary: The Front Office Manager will be responsible for overseeing the daily operations of the front desk and reception area, ensuring a welcoming and efficient experience for all visitors, clients, and employees. This role requires excellent organizational and interpersonal skills to manage staff, maintain a professional environment, and handle administrative tasks.

Key Responsibilities:
- Supervise and train front desk staff, including receptionists and administrative assistants.
- Manage appointment scheduling, visitor logs, and incoming/outgoing mail.
- Ensure the reception area is tidy, presentable, and well-stocked with necessary supplies.
- Handle incoming calls and direct them to the appropriate personnel.
- Greet and assist visitors, clients, and employees in a professional and courteous manner.
- Coordinate with other departments to ensure smooth communication and workflow.
- Manage office supplies inventory and place orders as needed.
- Implement and maintain front office procedures and policies.
- Address and resolve any issues or complaints from visitors or staff.
- Maintain security and confidentiality of sensitive information.