Guest Service Associate - Aviation (1-3 Yrs Exp)
Air India LimitedJob Highlights
Required Skills
Job Description
We are seeking a detail-oriented and customer-focused Guest Service Associate to join our team at our Vijayawada operations. This role is crucial in ensuring a seamless and positive experience for our esteemed guests, leveraging your pharmaceutical background to uphold high standards of service and safety. You will be the primary point of contact for passengers, providing exceptional support and resolving inquiries with efficiency and professionalism.
Key Responsibilities:
- Greet and assist passengers with a friendly and professional demeanor.
- Handle check-in, boarding, and other passenger-related processes.
- Provide information about flight schedules, routes, and services.
- Address passenger inquiries and resolve complaints effectively.
- Ensure compliance with all airline policies and safety regulations.
- Assist passengers with special needs or requests.
- Maintain a clean and organized work environment.
- Collaborate with other airport staff to ensure smooth operations.
- Utilize your B.Pharma knowledge to ensure adherence to any health-related protocols or requirements for passenger well-being.
About Air India Limited
Air India Limited is the flag carrier airline of India and was owned by the Government of India. It is the third-largest domestic airline in India after IndiGo and SpiceJet. The airline, along with its subsidiary Air India Express, operates a combined fleet of Airbus and Boeing aircraft serving around 100 domestic and international destinations. Air India has been a symbol of Indian aviation for decades, connecting the nation and the world. Following its privatization, it is undergoing a significant transformation to re-establish its position as a world-class airline.
You need to be logged in to report this post. Login