Guest Service Associate - Indore (2-4 Yrs)

We are seeking a dynamic and customer-focused Guest Service Associate with 2-4 years of experience, holding an MBA/PGDM degree, to join our team in Indore. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing front-desk operations, and contributing to the smooth functioning of our administrative activities within the Iron & Steel industry. This role requires a professional demeanor, strong communication skills, and a proactive approach to problem-solving.

Key Responsibilities:

Greet and assist visitors, clients, and employees in a professional and courteous manner.

Manage the front desk operations, including handling inquiries, directing calls, and managing visitor logs.

Coordinate meeting room bookings, catering, and other logistical arrangements for internal and external guests.

Provide administrative support to various departments as needed.

Handle mail, courier services, and package deliveries efficiently.

Maintain a clean, organized, and welcoming reception area.

Assist with event planning and execution for company functions.

Uphold company policies and procedures while ensuring guest satisfaction.