Guest Services Executive

Role Summary: The Guest Services Executive will be the first point of contact for all visitors and clients at our India-based offices. This role is crucial in creating a positive and welcoming environment, ensuring smooth operations of the front desk, and providing exceptional service to internal and external stakeholders.

Key Responsibilities:

• Greet and welcome guests warmly upon arrival.
• Manage the front desk area, ensuring it is tidy and presentable.
• Answer and direct phone calls to the appropriate personnel.
• Handle incoming and outgoing mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Provide information about the company and its services to visitors.
• Assist with administrative tasks as needed, such as data entry and filing.
• Maintain a secure and organized reception area.
• Coordinate with other departments to ensure seamless guest experience.