Guest Services Executive

Role Summary: The Guest Services Executive will be the primary point of contact for visitors and clients at our corporate office, ensuring a welcoming and efficient experience. This role is crucial in maintaining the professional image of Havells India Ltd. and facilitating smooth interactions.

Key Responsibilities:

1. Greet and welcome guests and clients in a professional and courteous manner.
2. Manage the reception area, ensuring it is tidy and presentable.
3. Direct visitors to the appropriate department or personnel.
4. Handle incoming and outgoing calls, taking messages and redirecting them as needed.
5. Schedule and manage meeting room bookings.
6. Assist with administrative tasks such as mail sorting, courier management, and basic data entry.
7. Maintain a visitor log and ensure security protocols are followed.
8. Provide information about the company and its services to guests.
9. Coordinate with other departments to ensure guest needs are met.