Head - Client Relations (0-1 Yrs Experience)

Role Summary:
We are seeking a motivated and detail-oriented individual to join our team as Head - Client Relations. This entry-level position is ideal for a recent M.Des graduate looking to build a career in client management within the dynamic Ports & Shipping industry. You will support senior team members in fostering strong relationships with our key clients, ensuring their needs are met and contributing to client satisfaction and retention.

Key Responsibilities:
- Assist in managing and nurturing relationships with existing clients.
- Understand client requirements and communicate them effectively to internal teams.
- Prepare basic reports and presentations for client meetings.
- Support the planning and execution of client engagement initiatives.
- Learn and apply industry best practices in client relations.
- Collaborate with sales, operations, and technical teams to ensure seamless client experience.
- Gather client feedback and contribute to service improvement strategies.