Hiring: Account / Relationship Management - Non Voice | Bangalore | 0-1 Yrs

Role Summary:
We are seeking a motivated and enthusiastic individual to join our team as an Account / Relationship Manager. This is a non-voice role focused on building and nurturing strong relationships with our gaming partners and clients. You will be instrumental in ensuring client satisfaction and driving business growth through effective communication and strategic account management. This role is ideal for a recent postgraduate looking to start their career in the dynamic gaming industry.

Key Responsibilities:

Serve as the primary point of contact for assigned gaming accounts, fostering positive and long-term relationships.

Understand client needs and proactively offer solutions and support to ensure their success on our platform.

Collaborate with internal teams (e.g., product, marketing) to address client requirements and ensure timely delivery of services.

Monitor account performance, identify trends, and provide regular reports to management and clients.

Assist in onboarding new clients and ensuring a smooth transition.

Contribute to account growth strategies and identify opportunities for upselling or cross-selling.

Maintain accurate client records and communication logs.