Hiring: Airline Services - Other | Guwahati | 3-5 Yrs

Freshworks Inc.
Applicants0
Posted18 days ago

Job Highlights

Experience3 - 5 Yrs
Salary8-11 LPA
LocationGuwahati
Work ModelRemote
RoleAirline Services - Other
Openings1
EmploymentContract
EducationB.Com

Required Skills

Customer ServiceCommunication SkillsProblem-SolvingTeamworkAttention to DetailTime ManagementBasic Computer SkillsAdaptabilityRegulatory Compliance Awareness

Job Description

We are seeking a dedicated and experienced professional to join our team as an Airline Services - Other. In this role, you will be responsible for ensuring smooth and efficient operations within the airline services domain, contributing to the overall facility management excellence for our corporate clients. You will work in a dynamic environment, requiring attention to detail and a proactive approach to problem-solving. This position is ideal for individuals with a 12th pass education and 3-5 years of relevant experience.

Key Responsibilities:

- Oversee and manage various aspects of airline services operations, ensuring compliance with safety and security regulations.

- Coordinate with ground staff, vendors, and other stakeholders to ensure seamless service delivery.

- Handle passenger inquiries, requests, and complaints with professionalism and efficiency.

- Assist in managing baggage handling, check-in processes, and other critical passenger touchpoints.

- Maintain operational records and prepare reports as required.

- Support the implementation of new service procedures and operational improvements.

- Ensure a high level of customer satisfaction by providing excellent service.

About Freshworks Inc.

Freshworks Inc. is a leading Indian multinational company that provides cloud-based customer engagement software. Founded in 2010, Freshworks has grown rapidly to become a global player, offering a suite of products designed to help businesses manage their customer relationships across various channels. Their offerings include CRM, IT service management, and customer support solutions, empowering businesses of all sizes to deliver exceptional customer experiences. Freshworks is committed to innovation and building user-friendly products that solve real-world business problems.

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