Hiring: Client Servicing | Noida | 3-5 Yrs

HDFC Bank
Applicants0
Postedabout 1 month ago

Job Highlights

Experience3 - 5 Yrs
Salary1-7 LPA
LocationNoida
Work ModelRemote
RoleClient Servicing
Openings1
EmploymentFreelance
EducationMS/M.Sc(Science)

Required Skills

Client Relationship ManagementCommunication Skills (Verbal & Written)Problem-SolvingNegotiation SkillsAnalytical SkillsProject Management (Basic)BFSI Industry KnowledgeCustomer Service ExcellenceTeamworkProficiency in CRM SoftwareData AnalysisM.Sc. Degree in a relevant field (e.g., Statistics, Economics, Mathematics, Finance)

Job Description

Role Summary:
We are seeking an experienced Client Servicing professional with a Master of Science (M.Sc.) degree and 3-5 years of relevant experience to join our dynamic team in Noida. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and driving business growth within the BFSI sector. You will act as a primary point of contact for clients, understanding their needs and providing tailored solutions.

Key Responsibilities:

  • Develop and maintain strong, long-lasting relationships with a portfolio of clients.
  • Understand client needs and requirements, and translate them into actionable plans.
  • Proactively identify opportunities to enhance client satisfaction and service delivery.
  • Collaborate with internal teams to ensure timely and successful delivery of solutions.
  • Address client issues and complaints effectively and efficiently.
  • Prepare and present regular reports on client account status and performance.
  • Contribute to business development efforts by identifying cross-selling and up-selling opportunities.

About HDFC Bank

HDFC Bank is one of India's premier banks, providing a wide range of banking and financial services to individuals, businesses, and institutions. Established in 1994, it has grown to become the largest bank in India by assets and market capitalization. The bank offers services including retail banking, wholesale banking, treasury operations, and wealth management, catering to a diverse customer base across the country and internationally.

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