Hiring: Delivery Executive | Vijayawada | 2-3 Yrs

Jio Platforms Limited
Applicants0
Posted28 days ago

Job Highlights

Experience2 - 3 Yrs
Salary8-11 LPA
LocationVijayawada
Work ModelHybrid
RoleDelivery Executive
Openings2
EmploymentPart-Time
EducationAny Graduate

Required Skills

Customer ServiceField OperationsDelivery ManagementBasic Technical TroubleshootingPayment Collection & ReconciliationCommunication SkillsTime ManagementProblem-SolvingAdaptabilityAny Graduate Degree

Job Description

Role Summary:
We are seeking a motivated and customer-focused Delivery Executive with 2-3 years of experience to join our team in Vijayawada. The ideal candidate will be responsible for ensuring timely and accurate delivery of our telecom and digital services to customers, maintaining high levels of customer satisfaction, and representing the company professionally in the field. This role is crucial for upholding our commitment to excellent service delivery.

Key Responsibilities:
- Execute daily delivery schedules for new connections, service upgrades, and equipment installations in the assigned territory of Vijayawada.
- Verify customer documentation and ensure compliance with company policies and regulatory requirements.
- Conduct on-site customer installations and configurations for broadband, TV, and other telecom services.
- Provide basic troubleshooting and customer support during installations and address any immediate issues.
- Collect payments and ensure accurate reconciliation of cash and other transaction records.
- Maintain a professional demeanor and build positive relationships with customers.
- Report daily delivery status, challenges, and customer feedback to the reporting manager.
- Adhere to safety protocols and company guidelines during all field operations.
- Keep abreast of new products, services, and promotional offers to effectively communicate them to customers.

About Jio Platforms Limited

Jio Platforms Limited is an Indian multinational technology conglomerate headquartered in Mumbai, India. It is a subsidiary of Reliance Industries, with its operations spanning from telecommunications to digital services. Launched in 2016, Jio revolutionized the Indian telecom market with its affordable 4G services, driving digital transformation across the country. The company offers a wide array of digital services, including broadband, television, and various digital apps, aiming to connect millions of Indians to the digital world.

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