Hiring for Airport Operations Manager at Kolkata (3-5 Yrs)

Role Summary:
We are seeking a proactive and detail-oriented Airport Operations Manager with 3-5 years of experience and a B.Des degree to oversee and optimize airport operations at our Kolkata facility. The ideal candidate will leverage their design thinking and operational understanding to enhance passenger experience, streamline processes, and ensure efficient management of airport resources. This role requires a blend of creative problem-solving, strategic planning, and hands-on operational oversight.

Key Responsibilities:
- Develop and implement operational strategies to improve efficiency, safety, and passenger satisfaction, drawing on design principles for user-centric solutions.
- Manage day-to-day airport operations, including terminal management, airside operations, and ground handling services.
- Collaborate with various stakeholders, including airlines, security personnel, retail partners, and government agencies, to ensure seamless operations.
- Analyze operational data and identify areas for improvement, proposing innovative solutions informed by design thinking.
- Oversee resource allocation, including staff scheduling, equipment utilization, and budget management.
- Ensure compliance with all aviation regulations and company policies.
- Lead and mentor a team of operations staff, fostering a culture of continuous improvement and service excellence.
- Manage emergency response and contingency planning, ensuring preparedness for unforeseen events.
- Design and implement user experience enhancements within the airport environment.