Hiring for Collection Head with 2-3 Yrs experience at Nasik

AU Small Finance Bank
Applicants0
Posted20 days ago

Job Highlights

Experience2 - 3 Yrs
Salary4-10 LPA
LocationNasik
Work ModelOnsite
RoleCollection Head
Openings1
EmploymentFull-Time
EducationDiploma

Required Skills

Debt Collection StrategiesNegotiation SkillsCustomer Relationship Management (CRM)Payment ProcessingRegulatory Compliance (Banking)Team LeadershipPerformance MonitoringData AnalysisCommunication Skills (Verbal & Written)Problem-SolvingMicrosoft Office Suite (Excel, Word)

Job Description

Role Summary:
We are seeking a motivated and detail-oriented Collection Head with 2-3 years of experience and a Diploma to join our team in Nasik. The ideal candidate will be responsible for managing and overseeing the collection activities of overdue accounts, ensuring timely recovery of dues while maintaining positive customer relationships and adhering to company policies and regulatory guidelines.

Key Responsibilities:
- Develop and implement effective collection strategies to reduce delinquency and optimize recovery rates.
- Monitor daily collection activities, track progress, and generate performance reports.
- Supervise and guide a team of collection agents, providing training and support.
- Handle complex and escalated collection cases, negotiating payment arrangements with customers.
- Ensure compliance with all relevant laws, regulations, and company policies in collection practices.
- Maintain accurate records of all collection activities and customer interactions.
- Collaborate with other departments, such as sales and legal, to resolve collection issues.
- Analyze collection data to identify trends and areas for improvement.
- Foster a positive and productive work environment for the collection team.

About AU Small Finance Bank

AU Small Finance Bank, formerly AU Financiers (India) Limited, is a leading Small Finance Bank headquartered in Jaipur, Rajasthan. Established in 1996, the bank has grown significantly, focusing on serving the unbanked and underbanked population of India. It offers a wide range of banking products and services, including savings accounts, current accounts, fixed deposits, loans (vehicle, housing, personal, business), and wealth management services. AU Small Finance Bank is committed to financial inclusion and aims to provide accessible and affordable banking solutions.

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