Hiring for Customer Success, Service & Operations - Other at Lucknow

Role Summary:
We are seeking an enthusiastic and detail-oriented individual to join our team as a Customer Success, Service & Operations Associate. This entry-level role is ideal for a recent M.Sc graduate looking to kick-start their career in the dynamic power industry. You will play a crucial role in ensuring customer satisfaction, supporting service operations, and contributing to the smooth functioning of our customer-facing processes in Lucknow.

Key Responsibilities:
* Assist in managing customer inquiries and resolving service-related issues promptly.
* Support the operations team in daily tasks related to customer account management and service delivery.
* Collect and analyze customer feedback to identify areas for improvement.
* Contribute to the development and implementation of customer success strategies.
* Maintain accurate customer records and ensure data integrity.
* Collaborate with internal teams to ensure seamless customer experience.
* Learn and adhere to company policies and procedures related to customer service and operations.
* Provide support for various operational projects as needed.