Hiring for Service Head at Nasik

Role Summary:
We are seeking a dynamic and experienced Service Head to lead our service operations in Nasik. The ideal candidate will have a strong technical background, excellent leadership qualities, and a proven track record in managing service teams and ensuring customer satisfaction. This role requires a strategic approach to service delivery, focusing on efficiency, quality, and continuous improvement.

Key Responsibilities:
- Oversee and manage the day-to-day operations of the service department.
- Develop and implement service strategies to meet company objectives and customer needs.
- Lead, mentor, and develop a team of service engineers and technicians.
- Ensure timely and efficient resolution of customer complaints and technical issues.
- Manage spare parts inventory and workshop operations.
- Monitor service performance metrics and implement corrective actions.
- Collaborate with sales and engineering teams to provide seamless customer support.
- Ensure compliance with safety and quality standards.
- Drive customer satisfaction through proactive service and support.