Hiring for Technical Operations (Tech Ops) - 0-1 Yrs at Gurgaon
National Payments Corporation of India (NPCI)Job Highlights
Required Skills
Job Description
Role Summary:
We are seeking a motivated and detail-oriented Technical Operations (Tech Ops) professional with 0-1 years of experience and an M.A. degree to join our dynamic team in Gurgaon. This role will involve supporting the day-to-day technical operations of critical payment systems, ensuring their stability, performance, and security. You will work closely with senior engineers and operations teams to troubleshoot issues, implement solutions, and contribute to the enhancement of our infrastructure. This is an excellent opportunity for a recent graduate with a strong academic background and a keen interest in technology to start their career in a vital sector of India's digital economy.
Key Responsibilities:
- Monitor the performance and availability of critical IT systems and applications.
- Assist in the identification, diagnosis, and resolution of technical incidents and problems.
- Support the implementation of system changes, updates, and patches with guidance.
- Participate in the documentation of operational procedures and system configurations.
- Collaborate with cross-functional teams to ensure smooth operational delivery.
- Respond to alerts and escalations from monitoring tools.
- Conduct basic data analysis to identify trends and potential issues.
- Learn and adhere to established IT operational best practices and security policies.
About National Payments Corporation of India (NPCI)
The National Payments Corporation of India (NPCI) was incorporated in December 2008. It is a specialized entity established by the Reserve Bank of India (RBI) and the Indian Banks' Association (IBA) to create a robust payment and settlement infrastructure in India. NPCI operates under the umbrella of the Ministry of Electronics and Information Technology (MeitY), Government of India. Its primary objective is to facilitate a mass-oriented, transaction-based, inclusive, resilient, and secure payment system. NPCI has been instrumental in developing and launching several flagship payment systems like RuPay, UPI, IMPS, NACH, and AEPS, transforming the digital payments landscape in India.
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