Hiring: Reputation Risk | Ahmedabad | 2-4 Yrs
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary:
We are seeking a dedicated and observant individual to join our team as a Reputation Risk Analyst. In this role, you will be instrumental in monitoring and assessing potential risks that could impact the company's reputation, primarily focusing on online and public perception. You will work closely with various teams to identify, analyze, and report on reputational threats, contributing to proactive risk mitigation strategies. This position is ideal for someone with a keen eye for detail and a foundational understanding of risk management principles.
Key Responsibilities:
- Monitor social media platforms, news outlets, and online forums for mentions of the company and relevant industry trends.
- Identify potential reputational risks, including negative sentiment, misinformation, or emerging crises.
- Analyze the severity and potential impact of identified risks.
- Compile and present regular reports on reputational risk landscape to management.
- Escalate critical issues promptly to relevant stakeholders for immediate action.
- Assist in developing and implementing risk mitigation strategies.
- Maintain accurate records of risk assessments and mitigation efforts.
- Collaborate with internal teams (e.g., Communications, Legal, Operations) to gather information and align on responses.
About WNS Global Services
WNS (Holdings) Limited is a leading Business Process Management (BPM) company. We offer a comprehensive range of services across various industries, including banking and financial services, insurance, travel, and hi-tech. Our expertise lies in helping clients achieve their strategic goals through operational excellence, digital transformation, and customer-centric solutions. Founded in 1996, WNS has grown to become a trusted partner for many global corporations, with a significant presence and robust operations in India.
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