Role Summary: We are looking for an enthusiastic and detail-oriented Retail Operations Manager to join our team in Jaipur. This role is perfect for individuals with a 12th Pass education and 0-2 years of experience who are eager to learn and grow in the banking and payments industry. You will be responsible for ensuring the smooth and efficient day-to-day operations of our retail touchpoints, contributing to excellent customer service and operational excellence.

Key Responsibilities:

Assist in managing the daily operations of retail outlets, ensuring all processes are followed.

Support in customer service initiatives to ensure high levels of customer satisfaction.

Help in maintaining operational standards and compliance with company policies.

Manage inventory and stock levels for retail materials and promotional items.

Assist in training new staff members on operational procedures and customer service.

Monitor and report on operational performance and customer feedback.

Ensure the retail space is clean, organized, and presentable.