Hiring: Sales Support & Operations - Other | Kochi | 3-4 Yrs

We are seeking a motivated and detail-oriented Sales Support & Operations professional with a Bachelor of Design (B.Des) degree and 3-4 years of relevant experience to join our dynamic team in Kochi. This role is crucial in supporting our sales and operations functions within the facility management services sector. You will leverage your design thinking and analytical skills to enhance client engagement, streamline operational processes, and contribute to the overall efficiency of the sales cycle. Your ability to translate complex information into clear, actionable insights will be highly valued.

Key Responsibilities:

Assist the sales team by preparing proposals, presentations, and other sales collateral, ensuring brand consistency and visual appeal.

Develop and maintain operational dashboards and reports to track key performance indicators (KPIs) for sales and service delivery.

Liaise with internal departments (e.g., operations, finance, legal) to ensure smooth execution of client contracts and service level agreements.

Utilize design thinking principles to identify areas for process improvement in sales support and operational workflows.

Manage and organize sales data, client information, and operational records in CRM and other relevant systems.

Support in the onboarding of new clients, ensuring all necessary documentation and setup are completed efficiently.

Conduct market research and competitive analysis to provide insights that inform sales strategies.