Immediate Hire: Account / Relationship Management - Voice / Blended (0-2 Yrs)

Role Summary:
We are seeking a motivated and detail-oriented individual to join our team as an Account / Relationship Manager. This role involves managing client relationships, ensuring customer satisfaction, and supporting sales activities through voice and blended communication channels. This is an excellent opportunity for a recent graduate with a B.Sc degree to build a career in account management within the thriving interior design and architecture sector.

Key Responsibilities:
- Build and maintain strong, long-lasting client relationships with architects, interior designers, and other stakeholders.
- Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
- Understand client needs and proactively offer solutions and product information relevant to their projects.
- Support the sales team by providing necessary information and coordinating client interactions.
- Manage communication through various channels, including phone, email, and in-person meetings.
- Prepare and present reports on account status and sales activities.
- Collaborate with internal teams to ensure timely delivery of products and services.
- Stay updated on Hettich's product portfolio and industry trends.