Immediate Hire: Customer Advocacy (0-1 Yrs)
Kajaria Ceramics LimitedJob Highlights
Required Skills
Job Description
Role Summary: We are seeking an enthusiastic and dedicated Customer Advocacy Specialist to join our team. This entry-level position is ideal for a recent graduate with a Bachelor of Arts degree looking to kickstart their career in customer engagement and brand building within the vibrant building materials industry. You will play a crucial role in fostering positive customer relationships, gathering feedback, and championing our brand's value proposition to our clients and stakeholders.
Key Responsibilities:
Assist in developing and executing customer advocacy programs and initiatives.
Engage with customers across various touchpoints to understand their needs and experiences.
Collect and analyze customer feedback, testimonials, and success stories.
Support the creation of customer-centric content, such as case studies and reviews.
Help identify and nurture customer advocates who can represent our brand.
Collaborate with marketing and sales teams to ensure a consistent brand message.
Maintain customer databases and track advocacy campaign performance.
Provide exceptional customer support and ensure a positive brand experience.
About Kajaria Ceramics Limited
Kajaria Ceramics Limited is India's largest tile manufacturer and a prominent player in the global ceramic tile industry. Established in 1988, the company has grown exponentially to become a symbol of quality and innovation in the building material sector. With a strong presence across India and international markets, Kajaria offers a wide range of ceramic, vitrified, and wall tiles, catering to diverse aesthetic preferences and functional needs. Their state-of-the-art manufacturing facilities and commitment to customer satisfaction have solidified their position as a trusted brand in the Indian housing and construction landscape.
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