Immediate Hire: Front Office (2-4 Yrs)

HDFC Bank
Applicants0
Postedabout 2 months ago

Job Highlights

Experience2 - 4 Yrs
Salary7-11 LPA
LocationDelhi
Work ModelOnsite
RoleFront Office
Openings2
EmploymentContract
EducationBCA

Required Skills

Excellent Communication Skills (Verbal & Written)Customer Service OrientationInterpersonal SkillsProficiency in MS Office Suite (Word, Excel, Outlook)Basic Banking Operations KnowledgeTime ManagementProblem-SolvingAttention to DetailAbility to MultitaskAdaptabilityM.Tech Degree Holder

Job Description

We are seeking a highly motivated and detail-oriented Front Office professional to join our dynamic team. The ideal candidate will have a Master of Technology (M.Tech) degree and 2-4 years of experience in a similar role within the banking sector. You will be responsible for managing front-desk operations, ensuring a seamless and professional experience for our clients and visitors.

Key Responsibilities:
- Greet and welcome clients and visitors in a professional and courteous manner.
- Manage incoming and outgoing communications, including phone calls, emails, and mail.
- Schedule and manage appointments and meetings.
- Maintain the reception area and ensure it is tidy and presentable.
- Provide general administrative support, including data entry, filing, and document management.
- Assist with basic customer inquiries and direct them to the appropriate department.
- Handle sensitive information with discretion and confidentiality.
- Coordinate with various departments to ensure smooth daily operations.
- Utilize banking software and systems for various front-office tasks.
- Proactively identify and address any issues that may impact client experience or operational efficiency.

About HDFC Bank

HDFC Bank is one of India's premier banks, providing a full range of banking services across retail, wholesale, and treasury products. Established in 1994, it was the first bank authorized by the Reserve Bank of India (RBI) to set up a private sector bank in India. HDFC Bank has grown to become a significant player in the Indian financial landscape, known for its customer-centric approach and robust technology infrastructure. The bank has an extensive network of branches and ATMs across the country, serving millions of customers.

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