Immediate Hire: Retail Team Leader (1-3 Yrs)
Gitanjali Gems Ltd.Job Highlights
Required Skills
Job Description
We are seeking a motivated and legally-minded Retail Team Leader to join our dynamic team in Jaipur. This role is ideal for a recent LLB graduate with 1-3 years of experience in retail operations, looking to leverage their legal understanding in a customer-facing leadership position. You will be responsible for overseeing daily store operations, leading a team of retail associates, and ensuring exceptional customer service while adhering to company policies and legal standards.
Key Responsibilities:
- Lead and motivate the retail team to achieve sales targets and provide outstanding customer experiences.
- Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
- Ensure compliance with all company policies, procedures, and relevant legal regulations, including those pertaining to consumer rights and sales.
- Handle customer inquiries, complaints, and escalations with professionalism and efficiency, applying a problem-solving approach informed by legal principles.
- Train and develop team members on product knowledge, sales techniques, and customer service standards.
- Manage staff schedules, performance, and conduct regular team meetings.
- Maintain a safe, secure, and well-organized store environment.
About Gitanjali Gems Ltd.
Gitanjali Gems Ltd. is one of India's leading players in the diamond and jewellery sector. Established in 1983, the company has grown to become a significant entity, engaged in the manufacturing and retailing of diamond and diamond studded jewellery. They have a strong presence across India and internationally, with a diverse portfolio of brands and a robust distribution network.
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