Immediate Hire: Salon / Health Club Manager (2-3 Yrs)
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary: We are seeking an enthusiastic and organized Salon / Health Club Manager to oversee the operations of our on-site wellness facilities. This role is ideal for a creative individual with a background in design, looking to apply their skills in managing a service-oriented environment. You will be responsible for ensuring a high-quality experience for employees, managing staff, and maintaining the aesthetic and functional aspects of the salon and health club. The ideal candidate will have 2-3 years of experience and a Bachelor's degree in Design.
Key Responsibilities:
Manage day-to-day operations of the salon and health club, including scheduling, inventory management, and customer service.
Develop and implement operational procedures to ensure efficiency and high standards of service.
Oversee a team of salon and health club staff, providing training, guidance, and performance management.
Ensure compliance with health, safety, and hygiene regulations.
Utilize design thinking principles to enhance the employee experience within the wellness facilities, focusing on ambiance and functionality.
Manage vendor relationships and procurement of supplies and equipment.
Create and implement marketing initiatives to promote services and encourage employee engagement.
Handle customer inquiries, feedback, and complaints effectively.
Monitor budget and financial performance of the salon and health club.
About WNS Global Services
WNS (Holdings) Limited is a leading Business Process Management (BPM) company based in India. Founded in 1996, WNS provides a comprehensive range of services across various industries, including banking and financial services, insurance, healthcare, utilities, travel, and retail. The company has a global presence with delivery centers in multiple countries and a significant workforce dedicated to delivering innovation and value to its clients. WNS focuses on leveraging technology and domain expertise to transform client operations and drive sustainable growth.
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