Immediate Hire: Travel Agent / Consultant (2-3 Yrs)

MakeMyTrip
Applicants0
Posted10 days ago

Job Highlights

Experience2 - 3 Yrs
Salary8-11 LPA
LocationLucknow
Work ModelHybrid
RoleTravel Agent / Consultant
Openings2
EmploymentFull-Time
EducationB.A

Required Skills

Customer ServiceItinerary PlanningTravel Booking Systems (GDS knowledge is a plus)Communication SkillsProblem-SolvingCreative ThinkingDesign ThinkingAttention to DetailMicrosoft Office SuiteAdaptability

Job Description

We are seeking a creative and detail-oriented Travel Agent / Consultant with 2-3 years of experience and a B.Des degree to join our dynamic team in Lucknow. This role involves leveraging your design thinking and customer-centric approach to craft exceptional travel experiences for our clients. You will be instrumental in understanding client needs, designing personalized itineraries, and ensuring seamless travel arrangements.

Key Responsibilities:

  • Consult with clients to understand their travel preferences, budget, and requirements, applying a design-thinking approach to uncover unmet needs.
  • Design and customize unique travel itineraries, including flights, accommodations, activities, and transportation, with a focus on aesthetic appeal and user experience.
  • Utilize your B.Des background to create visually appealing travel proposals and presentations.
  • Source and book travel services, ensuring competitive pricing and quality assurance.
  • Provide pre-travel and during-travel support, addressing any issues or changes with a problem-solving mindset.
  • Stay updated on travel trends, destinations, and industry innovations to offer the best possible advice.
  • Collaborate with internal teams to enhance the overall customer journey and service delivery.

About MakeMyTrip

MakeMyTrip is India's leading online travel company. Founded in 2000 by Deep Kalra, it started as a B2C online travel portal and has since expanded its offerings to include a wide range of travel-related services. The company aims to help Indian travelers plan and book their holidays, flights, hotels, and packages easily and affordably. MakeMyTrip has played a significant role in shaping the online travel landscape in India, driving digital adoption for travel bookings.

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