Implementation Manager - Travel & Tourism (1-2 Yrs)

We are seeking a motivated and detail-oriented Implementation Manager with 1-2 years of experience to join our dynamic team in Kolkata. As an Implementation Manager, you will play a crucial role in ensuring the successful onboarding and integration of new clients onto our travel platforms and services. This role is ideal for a recent graduate with a passion for the travel industry and a knack for problem-solving.

Key Responsibilities:

Assist in the end-to-end implementation process for new clients, ensuring timely and successful onboarding.

Collaborate with sales, product, and engineering teams to understand client requirements and translate them into actionable implementation plans.

Manage client communication throughout the implementation lifecycle, providing regular updates and addressing concerns.

Configure and customize our travel solutions based on specific client needs.

Conduct user training sessions for clients on how to effectively use our platforms and services.

Troubleshoot and resolve any issues that arise during the implementation phase.

Gather client feedback and identify opportunities for process improvement.

Maintain accurate project documentation and status reports.