Insurance Operations Manager (B.Tech/B.E. Required) - Ludhiana

We are seeking a proactive and detail-oriented Insurance Operations Manager with 3-4 years of experience to join our dynamic team in Ludhiana. This role is crucial for overseeing and optimizing the day-to-day operations of our insurance services, ensuring efficiency, compliance, and customer satisfaction. The ideal candidate will leverage their B.Tech/B.E. background to drive process improvements and manage complex operational workflows within the hardware and networking domain.

Key Responsibilities:

Manage end-to-end insurance operations, including policy issuance, claims processing, and customer service support.

Develop and implement operational strategies to enhance efficiency, reduce costs, and improve service quality.

Ensure compliance with all relevant industry regulations and internal policies.

Analyze operational data to identify trends, bottlenecks, and areas for improvement.

Collaborate with cross-functional teams, including IT, sales, and underwriting, to streamline processes.

Supervise and mentor a team of operations staff, fostering a productive and collaborative work environment.

Manage vendor relationships and ensure service level agreements are met.

Implement and utilize technology solutions to automate and optimize operational tasks.