IT Support - Other

We are seeking a motivated and experienced IT Support professional to join our dynamic team at LawRizer in Nagpur. The ideal candidate will have a Bachelor of Science degree and 4-6 years of hands-on experience in providing comprehensive IT support within a fast-paced environment. This role is crucial for ensuring the smooth operation of our IT infrastructure, supporting our employees, and contributing to the technological advancements of our legal tech solutions.

Key Responsibilities:

Provide first and second-level technical support to end-users for hardware, software, and network issues.

Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.

Troubleshoot and resolve technical problems in a timely manner, escalating complex issues to senior IT staff when necessary.

Manage user accounts, permissions, and access rights.

Assist in the development and implementation of IT policies and procedures.

Maintain IT inventory and documentation.

Support the IT needs of a growing legal tech startup, ensuring all systems are operational and secure.