Join our team as IT Support - Other (3-5 Yrs)
Kotak Mahindra BankJob Highlights
Required Skills
Job Description
We are seeking an IT Support professional with 3-5 years of experience and a BBA/BBM degree to join our dynamic IT team in Delhi. The ideal candidate will be responsible for providing comprehensive technical support and ensuring the smooth operation of IT infrastructure within our investment banking environment. This role requires a blend of technical proficiency and strong business acumen to effectively support our diverse user base.
Key Responsibilities:
Provide first and second-level technical support to end-users for hardware, software, and network issues.
Troubleshoot and resolve IT-related incidents and service requests in a timely manner.
Install, configure, and maintain computer hardware, software applications, and operating systems.
Assist in the management and upkeep of IT assets and inventory.
Support the implementation of new IT projects and initiatives.
Document IT procedures, solutions, and knowledge base articles.
Collaborate with other IT teams to ensure seamless service delivery.
Understand business requirements and translate them into technical support solutions.
About Kotak Mahindra Bank
Kotak Mahindra Bank is a leading Indian financial services group. Established in 1985, it began as a financial services company and later became the first non-banking financial company in India to convert into a bank in 2003. The bank offers a wide range of banking and financial services, including retail banking, corporate banking, investment banking, wealth management, and insurance. With a strong presence across India and internationally, Kotak Mahindra Bank is committed to providing innovative and customer-centric financial solutions.
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