Join our team as Operations Manager - Upstream (0-1 Yrs)

Role Summary: We are seeking an enthusiastic and detail-oriented individual to join our Banking Operations team as an Operations Manager - Upstream. This entry-level role is perfect for a recent postgraduate looking to kickstart their career in the dynamic Indian banking sector. You will be instrumental in supporting and streamlining upstream operational processes, ensuring efficiency and compliance. This is a fantastic opportunity to gain hands-on experience in a fast-paced startup environment within the banking industry, based in our Bhubaneshwar office.

Key Responsibilities:
- Assist in the daily management and execution of upstream operational workflows, including account opening, transaction processing, and data entry.
- Support the implementation and adherence to bank policies and regulatory guidelines.
- Monitor operational performance, identify bottlenecks, and suggest process improvements.
- Collaborate with internal teams to ensure smooth cross-functional operations.
- Maintain accurate records and generate routine operational reports.
- Handle customer queries related to upstream processes and escalate issues as needed.
- Participate in training programs to develop a strong understanding of banking operations and products.