Join our team as Relationship Manager (3-4 Yrs)
ZomatoJob Highlights
Required Skills
Job Description
We are seeking a motivated and customer-focused Relationship Manager with 3-4 years of experience to join our growing team in Indore. In this role, you will be instrumental in fostering strong, long-term relationships with our key corporate clients, ensuring their satisfaction and maximizing their engagement with Zomato's services. This position is ideal for a B.Tech/B.E. graduate with a knack for business development and a passion for the internet and food-tech industry.
Key Responsibilities:
- Develop and maintain strong, long-lasting relationships with a portfolio of corporate clients.
- Understand client needs and proactively offer solutions and services that align with Zomato's offerings.
- Act as the primary point of contact for corporate clients, addressing inquiries and resolving issues promptly.
- Identify opportunities for upselling and cross-selling Zomato's services to existing clients.
- Collaborate with internal teams (sales, operations, product) to ensure seamless client experience.
- Track client engagement and provide regular reports on account status and performance.
- Gather client feedback and contribute to product and service improvement initiatives.
About Zomato
Zomato is an Indian multinational restaurant aggregator and food delivery company founded by Deepinder Goyal and Pankaj Chaddah in 2008. It operates in over 1,000 Indian cities and has expanded globally to several countries. Zomato provides information, menus, and user-reviews of restaurants, as well as food ordering and delivery options. The company has become an integral part of India's digital economy, connecting diners with restaurants and enabling seamless food delivery experiences.
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