Role Summary:
As a Key Account Manager at Ather Energy, you will be responsible for building and maintaining strong, long-lasting relationships with our key partners and stakeholders. You will act as the primary point of contact, understanding their needs and ensuring Ather Energy's offerings meet and exceed their expectations. This role is crucial for driving growth and fostering strategic alliances within the rapidly evolving electric vehicle ecosystem in India.

Key Responsibilities:

• Develop and execute strategies to grow Ather Energy's business with key accounts.
• Serve as the main point of contact for assigned key accounts, building trust and rapport.
• Understand client needs and requirements, and translate them into actionable plans.
• Proactively identify opportunities for upselling and cross-selling Ather Energy's products and services.
• Collaborate with internal teams (sales, marketing, product, operations) to ensure seamless service delivery and customer satisfaction.
• Monitor account performance, analyze data, and provide regular reports to management.
• Resolve customer issues and complaints in a timely and effective manner.
• Stay updated on industry trends, market activities, and competitors.