Legal Malpractice / Professional Responsibility Specialist
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary: The Legal Malpractice / Professional Responsibility Specialist will be responsible for managing and mitigating legal risks associated with professional services provided by WNS. This role involves analyzing potential malpractice claims, developing strategies for prevention and resolution, and ensuring compliance with professional standards and regulatory requirements within the Business Process Management (BPM) industry.
Key Responsibilities:
Investigate and analyze potential legal malpractice claims and professional liability exposures.
Develop and implement strategies for the prevention and mitigation of legal and professional risks.
Review and interpret contracts, service level agreements (SLAs), and other legal documents to identify potential liabilities.
Collaborate with legal counsel, compliance teams, and operational departments to address risk management issues.
Provide guidance and training to employees on professional responsibility, ethical conduct, and risk management best practices.
Stay abreast of relevant laws, regulations, and industry standards impacting professional liability in the BPM sector.
Assist in the management of insurance claims and litigation related to professional malpractice.
Conduct post-incident reviews to identify lessons learned and recommend improvements to processes and controls.
About WNS Global Services
WNS (Holdings) Limited is a leading Business Process Management (BPM) company based in India. Founded in 1996, WNS has grown to become a global player, serving clients across various industries including banking and financial services, insurance, healthcare, and technology. The company offers a comprehensive suite of services, including customer engagement, finance and accounting, human resources, research and analytics, and digital transformation solutions. WNS is committed to driving innovation and delivering exceptional value to its clients through its global delivery model and a strong focus on talent development.
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