Market Research / Insights Head - BPM Sector (2-3 Yrs)
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary: We are seeking a highly motivated and analytical Market Research / Insights Head with 2-3 years of experience, ideally with an M.Pharma background, to join our dynamic team in Mumbai. This role is crucial in driving strategic decisions through in-depth market analysis and insight generation within the Business Process Management (BPM) sector. You will be responsible for identifying market trends, competitive landscapes, and customer needs to inform business strategy and product development.
Key Responsibilities:
- Conduct comprehensive market research and analysis for the BPM industry, with a focus on healthcare and pharmaceutical sectors.
- Gather and interpret data from various sources, including industry reports, client feedback, and competitive intelligence.
- Develop and present actionable insights and recommendations to senior management to guide strategic planning.
- Monitor market trends, emerging technologies, and regulatory changes impacting the BPM and healthcare industries.
- Collaborate with cross-functional teams (e.g., sales, product development, operations) to translate insights into business initiatives.
- Prepare detailed market research reports, presentations, and dashboards.
- Utilize your M.Pharma knowledge to understand the nuances of the pharmaceutical market and its intersection with BPM services.
- Identify new business opportunities and potential areas for growth within the target markets.
About WNS Global Services
WNS (Holdings) Limited is a leading Business Process Management (BPM) company that provides an integrated portfolio of services and solutions across the customer lifecycle. Headquartered in Mumbai, India, WNS has a global presence and serves clients in various industries, including banking and financial services, insurance, healthcare, travel, and utilities. The company is known for its ability to drive digital transformation and operational excellence for its clients through a combination of technology, domain expertise, and a customer-centric approach.
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