Non-Tech Support - Voice / Blended
Facility Management Services Inc.Applicants0
Postedabout 1 month ago
Job Highlights
Experience2 - 5 Yrs
Salary3-8 LPA
LocationMeerut
Work ModelHybrid
RoleNon Tech Support - Voice / Blended
Openings1
EmploymentPart-Time
EducationBCA
Required Skills
Excellent communication skills (verbal and written)Strong customer service orientationProblem-solving abilitiesAbility to multitask and manage time effectivelyProficiency in using call center software and CRM systemsAbility to work independently and as part of a teamHigh school diploma or equivalent
Job Description
We are seeking a dedicated and customer-focused Non-Tech Support Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients, handling inquiries and resolving issues via phone and/or blended channels. You will provide support for various facility management services, ensuring client satisfaction and operational efficiency.
Responsibilities include:
- Answering inbound calls and responding to customer inquiries.
- Troubleshooting and resolving non-technical issues related to facility services.
- Documenting all customer interactions and resolutions accurately.
- Escalating complex issues to the appropriate departments.
- Maintaining a high level of customer service and professionalism.
About Facility Management Services Inc.
Facility Management Services Inc. is a leading provider of comprehensive facility management solutions for corporate clients. We specialize in ensuring seamless operations, maintaining optimal environments, and delivering exceptional service across a wide range of industries.
You need to be logged in to report this post. Login
Jobs by Industry and Location:
Healthcare & Life Sciences Jobs:
Education & Training Jobs:
Manufacturing & Production Jobs:
Jobs by Industry and Experience:
Healthcare & Life Sciences Jobs:
Education & Training Jobs:
Manufacturing & Production Jobs: