Opening for Field Service Engineer | Corporate

Role Summary:
We are seeking a motivated and technically proficient Field Service Engineer with 2-4 years of experience to join our dynamic team. The ideal candidate will be responsible for installing, maintaining, and repairing telecommunication and networking equipment at customer sites. This role requires strong problem-solving skills, excellent customer interaction, and the ability to work independently in the field. You will play a crucial role in ensuring the seamless operation of our services for our corporate clients.

Key Responsibilities:

Install, configure, and troubleshoot network hardware, including routers, switches, and access points.

Perform routine maintenance and preventative checks on customer equipment to ensure optimal performance.

Diagnose and resolve technical issues reported by corporate clients in a timely manner.

Provide on-site technical support and guidance to clients, ensuring high levels of customer satisfaction.

Document all service activities, including installations, repairs, and maintenance, in the company's CRM system.

Collaborate with the internal technical support team to escalate complex issues when necessary.

Adhere to all safety protocols and company policies while working at client premises.